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Our specialty at Satkar Infotech is using customized digital strategies to help businesses establish themselves online and expand. Now that I have covered the Before Phase, let me move on to the During Phase.
The "During Phase" is the middle part of your marketing journey. By this point, you’ve already attracted potential customers (or leads) through awareness campaigns. It's time to develop these leads, offer them something of value, and help them decide to buy. Establishing relationships and trust are the main topics discussed in this stage.
Effectively capturing leads is the first step in the "During Phase" process. Even if you've already caught their interest, capturing them requires maintaining their interest in what you have to offer. You can get useful information from potential clients by using lead capture methods, such as online forms, email sign-ups, and free materials (like eBooks or webinars).
For example, : At Satkar Infotech, we offer free guides on SEO and branding for businesses. When visitors download our guide, they sign up with their email, allowing us to connect with them and share more valuable insights on digital marketing.
The next step after capturing a lead is to nurture the relationship. Maintaining a relationship with leads through regular, meaningful communication is the main goal of this section. One excellent method for this is email marketing. You can show your genuine concern for your leads' requirements and maintain brand awareness by sending them personalized offers, product updates, or useful information.
Tip: Make your emails or messages feel personal. Instead of simply pushing your product, offer solutions to your leads’ problems. For example, if you’re selling a software tool, send a guide on “5 Ways to Save Time with Software Automation.” This helps you build trust and positions you as an expert.
After nurturing relationships, making it simple for your leads to complete the last step—purchasing your products or services—is the next objective. Here, you want to lead customers through a simple sales process using a website that is easy to use and has obvious calls to action. To boost conversion rates, all possible obstacles in the purchasing process (such a difficult checkout or incorrect information) should be removed.
Example: At Satkar Infotech, we ensure our service packages are easy to understand and offer a simple consultation booking process. When leads are ready to move forward, they can get in touch without any hassle.
One of the best methods to develop trust is through social proof, which is crucial for lead conversion. Putting case studies, client reviews, and testimonials on display gives prospective leads additional reason to be confident about doing business with you. When people see that others have had a good experience, they are more likely to trust you.
Display: Display testimonials and success stories that are relevant to various customers. It indicates to prospective customers that your offering is helping those with comparable requirements.
To convert interested leads into happy clients, the "During Phase" is essential. Effective lead generation, nurturing, and conversion can help companies build long-lasting, solid client relationships.
Understanding the demands of our audience and designing a journey that feels valuable and personable are the goals of this phase for digital marketers like us. By doing these actions, we make sure that our marketing strategy is effective and focused on the needs of the consumer.